Jim Carlsen-Landy


Jim Carlsen-Landy has focused his career on improving the experiences – and the lives – of skilled professional software users for 30 years. He discovered his passion for the field as a front-end developer at Texas Instruments, designing and building highly interactive decision support interfaces in the earliest days of graphical UIs. Since then he has held roles as developer, designer, team lead, manager, and strategist, always with a focus on making software more effective and engaging for professionals whose livelihoods depend on the tools we design and build for them.

With the rise of Agile development he has tapped into his developer roots to help UX designers, Agile developers, and product managers reach common ground and produce outstanding results across disciplines and organizational lines. Jim has held strategic UX leadership and management roles at i2 Technologies (now JDA) and Sabre Airline Solutions, and is currently the manager of the Central UX Design team at CA Technologies.

Contributed by Keith Anderson (11 Posts)

Keith Anderson is a 20-year veteran of the Technical Communication Wars. He has served with honor on many industrial fronts including healthcare, banking, telecommunication, retail, and IT consulting. He is also the first person his family calls when they have computer problems. Keith’s shady past forced him to take on many disguises to get the job done: trainer, technical writer, software developer, web developer, and business analyst. After a life-changing epiphany of epic proportions, Keith decided self-employment was not like the brochures and is currently working for Sprint as an application developer in the retail software division. Keith is one of the main organizers of the Big Design Conference . Like most adult children, he spends too many waking hours on Twitter (@suredoc) hoping somebody will notice him, but feels he’s forged many genuine friendships as a result.