May 31: Top 20 UX Methods for Sites & Apps Workshop

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Top 20 UX MethodsLearn how to significantly improve your website or app by watching people use it.  In this day-long session, I’ll teach you different usability methods and techniques.  I will explain a method, then you will do it.  This is a fast-paced, interactive workshop.  You will walk away with proven methods to make your work better.

The day will include…

  • An overview of 20 scrappy, smart usability methods you can use right away
  • Ways to groups the different methods together to get even better results
  • Time for you to practice what you have learned on real sites and apps
  • Networking time with your fellow attendees (meet a friend, a client, or future employer)
  • Loads of time to answer your burning questions about usability testing and the different methods

Who should attend?

Anyone involved in designing a website or app, which includes designers, developers, marketers, writers, editors, project managers,start-ups, and VPs can all benefit from this workshop. Whether you have already done (or intend to do) usability testing, this workshop will be very valuable.

Some of the topics covered…

  • Why you want to do usability testing (or justifying usability to your boss and your…self)
  • The number of usability participants you need
  • The difference between formative and summative usability
  • Five methods to gather user feedback before showing anything
  • Five methods to get user feedback before doing any tasks or scenarios
  • Ten methods to get information during a usability test
  • Five methods to get user feedback after a usability test
  • Review of some no-cost, low-cost usability testing tools
  • And much, much more
Get Your Ticket(s) Soon
Location:

We will be at Sabre corporate headquarters in Southlake.  Visitor’s parking will be in the

Sabre, Inc.
3150 Sabre Drive
Building B1-172
Southlake, Texas 76092

Map: google map

 

Tentative Schedule:

  • 830AM:   Doors open
  • 900AM:   General Introduction
  • 1000AM: Five Things to Do Before Showing Anything (First Five Methods)
  • 1100AM: Five Things to Do When People First See Your Site or App (Next Five Methods)
  • 1200PM: Lunch (on our own)
  • 130PM:   Five Ways to Get Info When People Use Your Site or App (10 Cool Methods)
  • 300PM:   Break 
  • 330PM:   Five Things to Do After People Use Your Site or App (Last Five Methods)
  • 400PM:   No-cost/Low-Cost Tools
  • 430PM:   Go home

Cost:

  • $100 per person
  • $75 per person (for groups of 3 or more — bring some friends!)
  • $60 per studentNOTE: All money is going to support the Texas Ballers Youth Basketball Team, as they compete in Addidas Super 64 Basketball Tournament in Las Vegas in late July.  Some of the players will be assisting us in this workshop.

Your Instructor

Brian Sullivan is the President of DFW-UPA, Usability Principal at the Sabre Human Factors Center, Co-Founder of the Big Design Conference, and Founder of Big Design Workshops.  Brian has spoke at SxSW Interactive 2012, Big Design Conference 2009-2012, and UPA Boston 2011.  Brian has publsihed over 200 articles on the Big Design site.  He wrote the cover article for UX Magazine called “Design Like DaVinci” in 2011.

Brian has been involved in the IT industry for over 20 years.  Brian has held numerous positions including Content Management, Training Development, QA, Customer Support, and Usability.  Brian has worked in the retail, banking, medical, financial, and travel industries.  Brian holds an MA in English Literature, MBA in Management Information Systems, and CUA from Human Factors International.

He lives in Texas with his wife (Susan), son (Sean), and their cat (Junior, who agrees to let them live in her house).

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April 11th: Speaker’s Boot Camp Dallas

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Speak at Big DesignIt is an honor to speak at an industry event. This speaker’s boot camp shows you how to submit, prepare, and delivery a talk that people will remember. When you deliver a talk that resonates, you can  be capitulated into a thought leader, writer, keynote speaker, and more.
The harsh reality of speaking at these events include:
  • Many submitted topics are never chosen.
  • Most speakers have not spent time preparing.
  • Slides look like “death by bullet points.”
  • Speakers use inappropriate images, language, or videos.
  • Some talks sound like sales pitches.
  • A joke goes horribly wrong with an audience.
  • Speakers do not deliver key content in a timely manner.
  • Some speakers do not show up.
In this workshop, Brian Sullivan (Founder, Big Design Conference) and J. Schuh (Co-Founder, Industry Giants Conference) share their secrets of successful presenters and quality presentations. In this workshop, you will learn:
  • How to avoid the hurdles of submitted your proposal
  • Ways to tailor your talk to the audience
  • Tips and tricks to speed up your research
  • Discover ways to structure your slides to make them more compelling
  • Proven methods to engage your audience
  • Ways to make your talk resonate after you deliver it
  • How to manage the social media channel before and after your talk
  • Methods to strengthen your brand and attract new followers
By adopting these proven strategies, you will increase your chances of being selected and remembered, rather than rejected and forgotten.
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October 17: Prototyping Essentials–Making Your Ideas Interactive

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prototypingPaper prototyping is a quick and easy way to communicate your design ideas, but using paper to describe interactive behaviors can be challenging. If a picture is worth a thousand words, an interactive prototype could be worth millions! Enter Axure, one of the most popular and powerful interactive prototyping tools for the UX professional.  This workshop will give you hands-on training to create your own interactive wireframes and prototypes using Axure RP Pro.

We’ll cover the best uses for Axure and introduce you to the user interface. From there we’ll layout and create a wireframe using the most common elements, then add interactivity. We’ll get you started using some of the most powerful interactive features in Axure including masters, dynamic panels and variables. Can you learn everything Axure in one day? Of course not, but you’ll walk out with a solid foundation, ready to add this to your UX toolbox.

Your Instructor

Jo Anne Wright is an Interaction Designer with over 10 years of experience developing prototypes.  Jo Anne is master with Axure RP Pro.  Within a few hours, she can quickly develop a working prototype of ideas that you might have on a white board.  Jo Anne is a passionate advocate for getting direct feedback from users, where having a functioning prototype is very important.

Jo Anne has worked in a variety of industries including travel, retail, merchandising, education, and the US government.  She enjoys collaborating with business owners, designers, developers, and quality control to ensure smooth implementation of design recommendations.  Prototyping is one of her specialties.  Jo Anne is also an expert in Instructional Design, Information Architecture, Interaction Design, and Usability.  She’s pretty good at Texas Hold’em, too.

Register for a Workshop

You have several great workshops on October 17th:

Plus, you have this prototyping workshop, too.  Limited seating for each workshop.

If you have been needing an excuse to register for the conference, these workshops will give you critical skills to be successful at your job.  We got you covered:

  • The UX Workshop teachea you how to build consensus and get user requirements.
  • Prototyping Essentials teaches you how to build an interactive prototype from a white board sketch.
  • Usable Usability gives you several tactics for building quick, lean usability into your projects.
  • Potential speakers can learn tips and tracks from industry experts.  Plus, this class is free (if you are accepted).

We got you covered.  Register today!

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New Speakers: Sign Up for Cranky Talk Workshop

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CrankyTalkWorkshopWe created the CrankyTalk Workshops a couple of years ago to eradicate mediocre conference presentations by bringing new voices to the microphone and making damn-sure they don’t suck when they get there.  We’ve been doing that in DC, Chicago and Austin.  Now our six-pack of kickass is coming to Dallas for the Big (D)esign Conference.

Do you want to present but you keep coming-up with reasons not to?

CrankyTalk workshops are designed to help you tell the best story you can by spending an afternoon in the firm but loving clutches of the experienced CrankyTalk faculty. Participation means getting AND giving guided critique so there’s no sitting around and just waiting your turn.  It’s irreverent and fun but never mean-spirited.

A single day means we only have enough crankiness for 12 people so you’ll need to sign-up in advance and have a presentation ready.

  • Cost if selected:  FREE as long as you can get yourself there.
  • Location:   Bottle Rocket (A few blocks from the Big (D)esign Conference)
  • Requirements:  Little or no conference speaking experience and you’ll have to come up with at least five minutes of material to present as part of the workshop.

Go to www.crankytalk.com and complete the brief but critical sign-up form. One way or another, we’ll contact you.

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October 17: The Workshop Workshop by Russ Unger and Brad Nunnally

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russ_dec09-150x150We are pleased to announce our second workshop at Big Design Conference 2013 on October 17th.  It is by two industry leaders, who facilitate workshops all the time.  This workshop will sell out.  It has limited seating.

Register today!

META META

You have attended workshops, you have seen them masterfully commanded by other people, and you really want to get a handle on doing this workshop thing yourself. This workshop is the workshop that will help you create and facilitate a workshop of your very own, in whatever workshop fashion you decide upon.

Mushroom Mushroom

Brad Nunnally, and Russ Unger, co-authors of the book Designing the Conversation, will help you identify the path unlocking the workshop achievement in whatever platform you choose. You will learn how to:

  • Plan your agenda
  • Structure your workshop
  • Identify the tools you need
  • Ways to set the pace and tone
  • Show real-world examples
  • Design exercises to improve learning

Preparation is only a small portion of The Workshop Workshop; you will also gain from the wisdom of the CrankyTalk Workshops to help you feel more comfortable with your material–and yourself–in front of a group of people who are relying upon you to be their guide.

Snake

There will be activities where you will experience the true nature of “trial by fire” or “getting your feet wet” (whichever metaphor you prefer). That is correct: You will be leading your very own workshop within The Workshop Workshop, and presenting your findings and results back to the rest of the workshop attendees.

Bring your most comfortable pair of shoes, your favorite writing utensil, and all the gumption you can muster. This will be a jam-packed day!

Registration

The Workshop Workshop is one-day before Big Design Conference, so you will not miss a single talk at the conference.  The workshop starts at 9AM and ends around 430PM.  There are a limited number of seats, so you will want to register today!

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October 17th: Usable Usability Workshop by Eric Reiss

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Eric ReissIf people cannot use something you make, you have a serious problem. Usability is the science of ensuring that sites and apps do what they are supposed to do.  Usable Usability ensures your cuatomers can succeed with whatever tasks you have designed to solve.

Eric Reiss has literally written the book on this stuff.  Its called Usable Usability: Simple Steps for Making Stuff Better.  If you are interested in Lean UX, this workshop is where it all begins.  After the workshop, there will be a book signing and social time.

Register today.  We have limited seating in this workshop. It will sellout.

What You Will Learn

In this workshop, you will learn an alternative way to cut the usability cake.  For Eric, usability builds on three E’s – Ease, Elegance, Empathy.

Lean UX begins here.  You will learn about a method for evaluating and improving products and services in a truly lean and agile way.  You will have plenty of hands-on techniques to carry out guerilla-style usability hacks that show the value of usability to the people in charge of the budgets.

If users shouldn’t be expected to think, we, as designers, need to do the thinking for them! We MUST think! Here’s a quick rundown of the topics we’ll be covering, based on Eric’s best-selling book, Usable Usability, from John Wiley & Sons.

Ease of Use

Ease of use – the product does what I want it to do. This deals with physical properties. Hence, the interactive elements should be:

  • Functional (the buttons work, the speed is acceptable)
  • Responsive (the application reacts to your input, the application provides cognitive feedback)
  • Ergonomic (Fitt’s Law, keyboard shortcuts, field tabbing, etc.)
  • Convenient (content and interactive objects are there where I need them and elements that are needed simultaneously are visible simultaneously)
  • Foolproof (less risk of error through RAF – Remind, Alert, Force. Less reliance on instructions)

Elegance and Clarity

Elegance and clarity – the product does what I expect it to do. This deals with psychological properties. Hence, interactive elements should be:

  • Visible (controls that can’t be seen don’t exist. Cut down the visual noise. Think feng shui)
  • Understandable (clear and concise, no unexplained icons, colors and physical groupings for related functions and to improve scent)
  • Logical (don’t make me think, build sensible flows)
  • Consistent (always the same name for the same function, no reuse of icons for different functions, no behavioral changes as objects open or close)
  • Predictable (functions and navigation always in same place, elements don’t suddenly change behavior)

Empathy

Empathy – understanding and addressing the needs of the users. After all, you can’t practice user-centered or user-driven design if you don’t care about these folks.

Register today.  We have limited seating in this workshop. It will sellout.

All About Eric Reiss

Eric Reiss has been meddling with service- and product-design projects for longer than he cares to remember. Today, he is CEO of The FatDUX Group, an international user-experience design company headquartered in Copenhagen, Denmark. Eric has also lectured on design principles at the Bauhaus University in Weimar, is a former Professor of Usability and Design at the IE Business School in Madrid, and serves on the advisory boards of several universities and institutes in both Europe and the United States. His Web Dogma, a design philosophy that transcends both fashion and technology, has been adopted by 1000s of developers and companies around the world.

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February 23: Lean UX for Startups (and Everyone)

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Lean UX Dallas WorkshopWhen you first get an idea for a product, your user experience must be so compelling that your customers will not go back to their old way of thinking. Your product’s user experience determines its success. Lean UX provides you with proven methods and techniques.  Lean UX has a two-fold benefit: you learn how to make the right product and how to make your product right.

Lean UX blends  user-centered design and agile software development with a start-up mentality.  As you get smart about your customers early. you inject proven design methods during your product creation. Your build what customers want.

We expect this workshop to sell out fast!  Seating is limited to just 50 people.   Register today.

What You Will Learn

In this full-day workshop, you will learn these key things:

Lean UX background:

  • What is UX Design?
  • What is Lean UX?
  • How Lean UX can be applied for startups?
  • How Lean UX can be used by big companies?

How to build products that customers desire:

  • What are customer personas?
  • Three ways to effectively build customer personas.
  • The difference between customer goals and tasks.
  • Where personas can be used?

How your customers interact with your product:

  • Understanding the importance of user journeys
  • How to create the different user journeys that your customers take.
  • What are the product touchpoints your customers need?
  • How to create user journeys for a product

Ideating on different concepts with sketching:

  • The importance of sketching (alone and with others)
  • How to perform rapid sketching with Design Studios?
  • Ways to reach consensus in the Design Studio.
  • Deivering a final product you can test with customers.

Getting feedback from your customers:

  • The importance of usability testing with your customers
  • Five questions you should always ask in usability test
  • How to perform a Lean Usability Test
  • Top 10 usability methods and techniques for usability testing

Who should attend….

Anyone involved in designing a website or app, which includes designers, developers, marketers, writers, editors, project managers, start-ups, and VPs can all benefit from this workshop. Experienced professionals will get a great UX tune-up in this workshop. You will learn about different ways to conduct Design Studios based upon the latest trends and research. For newbies, this workshop provides a great foundation for performing Design Studios.

Location
Once again, we will be at the very cool, hip, and happening incubator at the ATT Foundry & Gravity Center in Plano Texas. It is located near the highway with plenty of eateries to choose at lunch time.

The Gravity Center
2900 West Plano Parkway
Plano, Texas 75075
Map: http://goo.gl/maps/k1ja

Cost:

  • $50 for Professionals
  • $25 for Students

Your Instructor

Brian Sullivan is the President of DFW-UXPA, Usability Principal at the Sabre Human Factors Center, Co-Founder of the Big Design Conference, and Founder of Big Design Workshops. Brian has spoke at SxSW Interactive 2012, Big Design Conference 2009-2012, and UPA Boston 2011. Brian has published over 200 articles on the Big Design Magazine site. He wrote the cover article for UX Magazine called “Design Like DaVinci” in 2011.

Brian has been involved in the IT industry for over 20 years. Brian has held numerous positions including Content Management, Training Development, QA, Customer Support, and Usability. Brian has worked in the retail, banking, medical, financial, and travel industries. Brian holds an MA in English Literature, MBA in Management Information Systems, and CUA from Human Factors International.

He lives in Texas with his wife (Susan), son (Sean), and their cat (Junior, who agrees to let them live in her house).

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February 2: Lightroom 4 Workshop

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Are you new to Adobe Lightroom? Have you installed the program, but don’t have an idea where to begin? Do you want to organize the hundreds (thousands) of photos you already have sitting on your computer hard drive? Do you want to know the difference between Lightroom & Photoshop? Are you a Lightroom 3 ninja confused by the Develop module changes in Lightroom 4? Want to learn which Process Version to use?

A.J. Wood will be teaching Lightroom 4 on Saturday, February 2nd, and you will have a chance to walk away a one year membership to the Adobe Creative Cloud. A pizza lunch will be provided.

What you will learn:

The Library Module

  • Getting Organized Prior to Lightroom
  • What to Watch for When Importing Images
  • Rank, Sort & File Images within the Library
  • Keywording Techniques for Searching Later
  • Manage Folders & Collections by Getting Smart

The Develop Module

  • RAW vs JPEG
  • Serial Profilers White Balance
  • Tone & Adjust Global vs Local Adjustments
  • How Sharp Are You?
  • It’s All in the Preset

The Output Modules

  • Making a Book
  • Slideshow, Print & Web
  • Exporting vs Publishing
  • Moving a Catalog to a different computer/hard drive
Just imagine how Lightroom’s digital workflow can improve your photography. If you’re the type of photographer who likes to shoot photos, and not spend all day processing them, this Lightroom workshop is just what you need.
Price:

Price for workshop is $99 with advance registration, or $150 walkup at the door day of the event.

Register today: Lightroom 4 Workshop in Dallas.

About Your Instructor

Call him a creative generalist or digital artisan, A.J. Wood talked so much about Adobe products they had no choice, but to hire him and put his big mouth to use. Ranked as the #1 Adobe Instructor worldwide more than once, you can watch his videos on AJWOOD.COM, find him on Facebook, or chat on Twitter.

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December 1: Sketching UX Workshop

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As a designer, you can jump start your projects by sketching and critiquing with your project team.  You can harness the power of individual thinking and avoid the pitfalls of “design by committee” by learning some proven methods and techniques.  In this approach, you will also learn how to build consensus towards your final project vision of the User Experience.

We expect to sell out, so you will want to register today!  This is full-day workshop that starts at 9:00AM and runs to 4:30PM.  Register today!


What You Will Learn….

Learn how to create ideas faster with these quick sketching methods:

  • Understand how to sketch within a Design Studio
  • How to use short bursts of focused sketching to generate idea
  • Learn about 4 rules to use when you generate your sletches
  • What data you need to focus your sketching efforts (personas, inventories, content audits)
Learn how to give and receive feedback with these methods:
  • What are 4 rules for critiquing ideas and sketches
  • Ways to control the conversation to help people focus on the work
  • How to reach a consensus in the early (and later) rounds of a design studio
  • Techniques to get useful discussions from people with competing interests
Learn how to structure Design Studios to be more effective with:
  • Understanding roles andresponsibilities for participants
  • How to effectively sketch and critique within a Design Studio
  • Methods to encourage indivudal creativity and group consensus
  • How to handle conflicts in humorous and non-judgemental ways
Learn how to build consensus and focus team decisions:
  • Reasons for inviting a cross-function team
  • Voting rules throughout the entire process
  • Ways to prioritize solutions, especially when reaching a final decision
  • When is the best time to do a Design Studio

Who should attend….

Anyone involved in designing a website or app, which includes designers, developers, marketers, writers, editors, project managers, start-ups, and VPs can all benefit from this workshop. Experienced professionals will get a great UX tune-up in this workshop.  You will learn about different ways to conduct Design Studios based upon the latest trends and research.  For newbies, this workshop provides a great foundation for performing Design Studios.


Location….

Once again, we will be at the very cool, hip, and happening incubator at the ATT Foundry & Gravity Center in Plano Texas.  It is located near the highway with plenty of eateries to choose at lunch time.

 

The Gravity Center

2900 West Plano Parkway

Plano, Texas 75075

Map: http://goo.gl/maps/k1ja

Time:

  • 9:00AM — Start Time
  • 12PM to 1:30PM — Lunch
  • 4:30PM — End Time

Cost:

  • $79 per Professional
  • $49 per Student (or for groups of six or more — bring some friends!)

 


Your Instructors….

  • Brian Sullivan.
    Brian Sullivan is the President of DFW-UXPA, Usability Principal at the Sabre Human Factors Center, Co-Founder of the Big Design Conference, and Founder of Big Design Workshops.  Brian has spoke at SxSW Interactive 2012, Big Design Conference 2009-2012, and UPA Boston 2011.  Brian has published over 200 articles on the Big Design Magazine site.  He wrote the cover article for UX Magazine called “Design Like DaVinci” in 2011.Brian has been involved in the IT industry for over 20 years.  Brian has held numerous positions including Content Management, Training Development, QA, Customer Support, and Usability.  Brian has worked in the retail, banking, medical, financial, and travel industries.  Brian holds an MA in English Literature, MBA in Management Information Systems, and CUA from Human Factors International.He lives in Texas with his wife (Susan), son (Sean), and their cat (Junior, who agrees to let them live in her house).
  • J.Schuh.
    J. Schuh is also known as the Texas Animator.  He is a founding member of a Dallas-based animation guild called “A Bunch of Short Guys” that hosts an annual conference with speakersfrom Disney, Pixar, Marvel, and ILM.On most days, you can find J. Schuh illustrating and making animated shorts for major brands.  You have seen his work on Fox and Comedy Central.  He is the President of Toons-n-Design and leads the Adobe nDesign Group in Dallas. In his spare time, he teaches art and design at a Dallas college.
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October 20th: Intro to Ruby & Rails Workshop

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If you have been curious about Ruby on Rails (but has never gotten around to trying it out), this workshop is for you.  Ruby is a fun language to learn and use.  It’s a clean language with a flexible, easy-to-learn syntax. Ruby is easy to read and write, especially if you come from Perl or C background.  During the first part of the workshop you will learn everything from the basics, such as syntax, classes, and objects.  You will be coding during this part of the workshop.

Rails is more than just framework for using Ruby to make cool web applications (think of Basecamp and Backpack here).  Rails is a programming toolbox, with pre-written code that implements the structure and many of the common functions of a database-driven site. Rails streamlines a lot of decisions for you because of its structure and programming toolbox,

Rails allows you to make applications that are clean, portable, and sharable. At the end of the day, you will build a simple rails application from the ground up and will cover topics such as how MVC applies to rails, Rails routing, and the process for building an application.

Programming Experience Needed?

We recommend that students taking this workshop have some general programming experience. You don’t need to have any prior experience with Ruby or Rails. A familiarity with the basic concepts of OOP is useful.  You will leave this workshop with a knowledge of how to create a basic Rails application and is ready to move on to more complicated rails applications.

How hands-on is it?

This workshop is very hands on. We focus on building an application “outside in” as a group. The workshop will be equal parts of lecturing (or learning) and producing code.

How many students are in this workshop?

We will be limiting the workshop to no more than 12 students.  We want to keep the class small, so you can get more out of it. Get your tickets soon, as it will sell out!

What you need to bring?

You provide a laptop and willingness to learn, buddy.  You may wish to bring a notepad and pen and perhaps a USB key (though you could also push to Github).

Registration….

Location….

Once again, we will be at the very cool, hip, and happening incubator at the ATT Foundry & Gravity Center in Plano Texas.  It is located near the highway with plenty of eateries to choose at lunch time.

The Gravity Center

2900 West Plano Parkway
Plano, Texas 75075
Map: http://goo.gl/maps/k1ja

Tentative Schedule

Schedule is subject to change, but here is what it looks like now:

  • 9:00AM to 10:15AM – Learning the Ruby Language & Basic Syntax
  • 10:15AM to 10:30AM – Break
  • 10:30AM to 12:00PM – More Ruby and Rails overview
  • 12:00PM to 1:30PM – Lunch
  • 1:30PM to 3:00PM – Building More Robust Application with Rails (Part 1)
  • 3:00PM to 3:15PM – Break
  • 3:15PM to 4:30PM — Building More Robust Application with Rails (Part 2)

Your Instructors

Barrett Clark is a web developer with over a dozen years of experience.  He’s spent the past 4 years writing Ruby on and off Rails.  He is an active speaker in the local Dallas Ruby group.  Notable open source contributions include a project for jQuery governance.

Scott Johnson is a Ruby developer with over 10 years experience creating enterprise applications.  The last four yeas he has focused on using Ruby on Rails.  He is an officer in the Dallas Ruby Group and has contributed to several open source projects including Rails.

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