Mike pulls from nearly two decades of experience leading UX practices and bringing hundreds of products to market. He firmly believes that success requires more than expertise in user-centered design. UX practitioners need to develop a strong head for business and the ability to sell their results. He works tirelessly with his teams to understand and prioritize user problems, align them to business goals, and measure the impact of their design decisions.
Most recently Mike joined CA Technologies as the Director of User Experience for its Agile Management business unit. He is engaging his team of researchers and designers in new conversations around KPIs, metrics, and different ways of gauging success.