About Jim Carlsen-Landy

Session: Managing UX Design(ers)

Jim has focused his career in user experience as a developer, designer, evangelist, and manager for more than 25 years. He is a change junkie, inciting and nurturing user-centered evolution at every opportunity, and looking for new ways to unleash creativity and innovation in solving complex problems for real users. Currently Director of User Experience for Sabre Airline Solutions, he is responsible for the standards and practice of user experience across the portfolio, as well as overseeing development of several GUI-centric products. If you’ve flown recently, chances are Jim’s team helped design the software the airline used to do everything from determining the price of your ticket to getting you on the plane and making sure there were enough soft drinks in-flight.