Secrets of Service Design with Lauren Parr (UXPA August Meetup)

Join the online meeting of the UXPA Dallas group on August 18 at 6:30 pm CDT for a FREE, online meeting on service design blueprints. It will give you a taste of the caliber of speakers that you will see at the Big Design Conference 2021.

Secrets of Service Design: A Practical Guide to Service Design Blueprints

During COVID-19, many industries experienced real-time service design. They had to transform almost overnight. Designers were called upon to help companies re-imagine internal processes, while keep their day job. Imagine what you could do with a practical blueprint for implementing service design blueprints quickly (and at scale).

In this talk, Lauren Parr will share with you her strategies for launching and supporting the service design practice at a large IT company. She will cover many topics including:

– How to sell service design at your company
– Building a remote workshop for your projects
– Ways to use different tools to optimize your blueprints
– What to do between sessions to get more done
– Building templates to speed up the delivery of projects

Lauren will share many stories. It is your chance to answer all your burning questions on service design from an expert in the field.

Your Speaker

Lauren Parr is a user researcher and design strategist with expertise in service design, digital transformation, and client engagements. She has been working over the past few years to launch the service design practice at a major travel company.

Lauren has worked with major brands, including travel companies, online travel companies, and Fortune 500 companies. She has led design thinking workshops for the past two years to reimagine products and streamline internal processes.

In her work, Lauren enjoys working with digital tools to simplify the complex. She enjoys reading, illustrating cartoon characters, and playing video games.