16
Sep

Love-Centered Design

What is more important to you? a. Designing a delightful user experience b. Self-love, intimacy, peace, and freedom If your answer is the latter, join Preet Dalal in a session that’s half opinion talk, half interactive sticky-noting workshop, in which you’ll learn how to think beyond your career to meaningfully redesign your own life with...
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15
Sep

Designing Beyond Products: Case Study in Restorative Justice

Design thinking and user research are increasingly standardized, predictable, and “deliverable” in their methodology. As designers, we reference precise Venn diagrams that show the intersection of users, organizations, and systems—we tell our clients that that sweet spot in the middle is where great products are built. Or we show them aspirational pyramids that exhibit experience-driven...
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14
Sep

Mentorship Panel: Experience is the Teacher

Jan Ballard leads a discussion on o mentorship case study of an ongoing industry/academic program in Dallas–Fort Worth that brings professionals at Dialexa together with eager students in design, tech, business, and engineering to problem solve real-world projects in an eight-week, sprint-based experience. Students get experience, while professionals mentor young professionals. It is a way...
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13
Sep

How We Do the Work Matters

We have told ourselves and each other for years that we should be happy with small victories — we worked with our teams to make the world a little more accessible. And yes, knowing that we made a difference is both motivating and professionally satisfying. But what happens when that isn’t enough? How can we...
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12
Sep

Be a Cultivator of Ideas

One of the UX Designer’s primary roles to not generate all the ideas, but to cultivate ideas from all of the various stakeholders in a project. Early on in my career, I thought I had to be the source of all the design ideas. I later learned that this was an incorrect assumption because great...
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11
Sep

Queer Global: A Case Study in Designing for Dignity

This talk will highlight the UX work of the Queer Global team to design for dignity in the specific areas of accessibility and universal design, and design ethics, strategy, and integration. In this case study, we will how a globally diverse team of people collaborating across the globe to ensure a respectful, usable experience for...
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10
Sep

Adopt and Adapt: A Jump-Start Strategy for Driving Experience Culture

Designing for Dignity — effectively, consistently, and at scale — requires a full toolkit of experience standards, governance, and training. The problem? Developing such a toolkit consumes tons of time and energy. In practice, most teams end up putting “real work” first. Try our Adopt/Adapt method instead! Adopt existing free/open/public domain principles, methods, guides, and...
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8
Sep

You Have a Seat at the Table: Now What?

During last year’s conference, I spoke about getting a seat at the table through UX measurement. The title of the talk was: “Seat at the table: can’t spell executive without UX” This year I’ll present a short summary of last year’s talk and will present the wins and challenges of having and maintaining a seat...
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7
Sep

Racism Untaught: Revealing and Unlearning Racialized Design

Racism Untaught is focused on cultivating learning environments for people to further explore issues of race and racism, from the obvious to the invisible. Racism Untaught is a framework that was inspired by the need to incorporate design-led interventions into the design research process to assists participants in identifying racialized design and critically assess anti-racist...
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6
Sep

Concept Testing with Confidence

When going from zero to one with a new feature, product, or service, it is crucial to find out if your solution is useful before ensuring that it is usable. Designers can increase their influence and inspire stakeholder confidence by testing out the “what” before researching the “how.” In this talk, I will walk you...
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5
Sep

Crushing Constraints as a Marginalized Group

As designers, we take pride in what we do. Creating experiences to improve the lives of many despite the constraints of budgets, technology, and the like. Designers of marginalized backgrounds design & exist in an industry that begs to be reinvented while battling the constraints of the social system we know as the workplace. So,...
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4
Sep

Look Who’s Talking: How to Make Designers Work Amiably

There are more than 60 designers at DataArt, all of them distributed between Russia, Ukraine, Argentina, and other countries. Sometimes, we staff the project with several designers, who barely know each other, or come from various locations. Often it leads to the fact that opinionated and experienced people start arguing over UX decisions. How to...
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31
Aug

Panel: Authors of 97 Things UX Practitioners Should Know

Dan Berlin moderates a panel of authors from the O’REILLY book called 97 Things UX Practitioners Should Know. It is an Amazon bestseller in many different categories. The authors will discuss a variety of topics including user research, design, strategy, usability, design operations, and more. It is your chance to bring your burning questions to...
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25
Aug

Non-English Editions of Wikipedia Have a Misinformation Problem by Yumiko Sato

The Japanese Wikipedia is the most visited language in Wikipedia after the English Wikipedia. Increasingly, it’s contributing to the rise of historical revisionism in the country. On the pages of particularly sensitive historical topics, Japanese Wikipedia tends to exclude important information inconvenient to the Japanese public and/or include inaccurate and biased information. In other words,...
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