Designing Delightful Bots
With more than 300,000 monthly active chatbots on the Facebook Messenger platform alone, industry experts are claiming bots as the next big frontier in tech. In this hands-on talk, Jayneil will share his journey of building chatbots for the IA Summit and Big Design conferences to reduce the workload on the conference organizers. Attendees will then learn basic design principles to make their bots delightful with the help of interviews conducted with award-winning chatbots like Howdy, Poncho, Disco and Butter.ai. Jayneil will finally do a live demo to show the attendees how to use machine learning to make their bots smarter.