Alicia Ness

Alicia Ness is a CX Strategy leader and facilitator currently managing the Enterprise Transformation and Team Enablement organizations at MURAL. She’s helped teams and organizations adapt the most valuable aspects of their collaboration for a remote workplace, achieving key business outcomes like increasing the number of human-centered design workshops globally, winning additional business, minimizing travel costs, shortening project cycles, and increasing a sense of alignment and team belonging among key business stakeholders. Her favorite MURAL feature is: Voting!