She is currently the Product Owner for the Open Source DevOps metrics dashboard, Hygieia. In this role, Heather is driving adoption of Hygieia as a standard for all DevOps metrics across the Verizon IT enterprise. As a Verizon Lean Six Sigma (VLSS) Black Belt for the IT Global Technology Services organization, she identifies and implements process improvement opportunities resulting in optimization and cost reductions.
Previously, Heather held the role of Technical IT Program Management where she lead a $20B Government contract with an average revenue of $50M monthly.
Heather has Master’s degrees in Business Administration and Information Systems, as well as Bachelor of Arts from the University of Oklahoma.