Jeremy Johnson

VP of CX, projekt202
Jeremy Johnson

Jeremy Johnson

VP of CX, projekt202
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Biography

Jeremy Johnson has been working in User Experience and digital products for over 15 years. Starting as a designer, but quickly moving to managing and selling, Jeremy’s scope of influence is now focused on moving organizations to experience-driven methods. Leading change to help organizations understand the value of customer experience and the process needed to create value for their businesses.

Jeremy has experience every step of the way: starting with deep user understanding, iterative prototyping and validation, design, and finally development. In the past, Jeremy has worked in-house running UX for a number of great brands: Sabre Travel Network, GameStop, and Travelocity.

Currently, Jeremy is the VP of Customer Experience for projekt202, an experience-driven application design and development company that focuses on user needs via observational studies that lead to insights that feed the design process. Through projekt202 he’s worked with great brands including: Mercedes-Benz Financial Services, Capital One, Samsung, The Container Store, Neiman Marcus, and many more. While his work in UX and CX takes up most of his time, he’s also passionate about: travel, photography, technology, fashion, gaming, watches and iced tea.

All sessions by Jeremy Johnson

Businesses want results, not empathy maps

22 Sep 2018
11:00 am - 11:50 am
South Side Ballroom