Noel Holmes

Customer Experience Lead, Improving

Noel Holmes

Customer Experience Lead, Improving


Noel Holmes is an energetic Customer Experience Executive recognized for putting teams and practices in place that empower companies to design and deliver profitable, addictive experiences. He collaborates with and motivates teams across the organization to make sure solutions can be quickly released to solve real customer problems.

He has worked in the retail space, the technology sector, telecommunications, energy, and has done lots of work in the travel industry starting with Travelocity where he designed one of the first digital solutions for people to search and book travel for both Web and mobile.

Noel is an expert in capturing and overseeing end-to-end Customer Experience Roadmaps to identify and fill the gaps. He’s highly effective in testing, defining and formalizing user-centered design methodologies that are energizing, pragmatic, effective and repeatable across the enterprise.

All sessions by Noel Holmes

Value Prop Canvas: A Powerful Customer Insight Tool

21 Sep 2018
1:30 pm - 2:20 pm